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Chartered in 1865, Sun Life Financial Inc. is a leading international financial services organization, headquartered in Toronto, Canada, providing a diverse range of protection and wealth management products and services to individuals and corporate customers. For the third consecutive year, Sun Life Financial was selected as one of the Global 100 Most Sustainable Corporations in the World for 2006. As of June 30, 2007, Sun Life group of companies had total assets under management of US$435 billion.PT. Sun Life Financial Indonesia was established in 1995 with RBC reached 288 percent and Rp 1.9 trillion in assets as of December 31, 2006. We have 45 sales offices in 32 cities across Indonesia offering education insurance, health insurance, retirement plans, protection and investment products.
Business System Analyst
Job summary :
Responsible for identification, analysis and development of business requirements for systems development projects, defining and reviewing the design of the proposed system solution, and testing, implementation and documentation of the supported systems used in the assigned business unit.
Qualifications :
- A college degree preferably in Computer Science or Mathematics with at least 1 year of experience in business or system analysis
- Strong logical analysis skills preferably with systems design background and skills in programming
- Preferably knowledgeable of SQL programming tools
- Good analytical and conceptual skills, good interviewing skills (for data Possesses good oral & written communication skills as well as good interpersonal skills, must be very client oriented
- Experience on Life Insurance is preferable
- Familiar with Office Automation tools such as MS Office, MS Project, Visio & Lotus
CALL CENTER STAFF
Responsibilities :
- Handling incoming inquiries and complaints from customers and agents
- Achieve SLA (Service Level Agreement)
- Requirements :
- Minimum bachelor degree
- Excellent communication skills
- Costumer oriented
- Able to work under pressure
- Fast learner, willing to improve him/herself
- Preferably with experience in Call Center for insurance business
photo (max 100KB) to
sli_recruitment@sunlife.com
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