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Established in 1956, PT Bank Danamon Indonesia Tbk (Danamon) is the second largest private national bank and the fifth largest commercial bank in Indonesia, with a 5% share of the domestic system loans and deposits. Danamon has the widest geographic distribution network of all Indonesian banks with 500 branch offices, 790 ATMs and is well-supported by more than 17,000 employees. Danamon is recognized as Indonesia's leading SME and consumer bank and also serves corporate and institutional customers across Indonesia.. To become a complete Banker, you need passion and ambition. In Bank Danamon your passion and ambition are our biggest assets. Join us and experience how Bank Danamon transform you as:Quality Assurance Head
Job Purpose :
To independently provide quality assurance in CREM (Corporate Real Estate Management) division to all process, product and services provided by Corporate Real Estate Management in order to ensure quality services, improve control function, fostering the good corporate governance, ensuring legal compliance and reduce/mitigating potential risk in relation with the function of Corporate Real Estate Management in Bank Danamon.
Job Responsibility :
- Determine Quality Assurance Strategy, including program concept and policy-procedure
- Develops and coordinates the implementation of Quality Assurance strategies aligned with TSMG’s (Transaction Service Management Group) strategy
- To independently monitor and advise on the performance of the quality management system and procedures data and report on performance, measuring against set indicators, including the CREM projects delivery
- To liaise with other Line of Business in Danamon to ensure that the QA system is functioning properly
- To decide on changes and implementation and provides training, tools and technique to enable others to achieve quality
- Promoting quality achievement and performance improvement throughout the CREM organization
- Independently asses the product/service specification of the company and its suppliers that was selected by other units in CREM
- Working with purchasing unit to establish quality requirement from external suppliers
- Ensuring compliance with national and international standards and legislation, and good corporate governance and practices
- Ensuring tests and procedures are properly understood, carried out and evaluated and that product modifications are investigated if necessary
- Independently review the work done by other units in CREM, in carrying out tests, calculation and check to project related (all based on project value)
- Approving technical and management system reports in quality assurance area within CREM
- Liaising with customers’ auditors and ensuring the execution of corrective action and compliance with customers’ specifications
- Establishing standards of service for customers or client
- Compliance – QA Project completion in compliance with local regulations
- Monitoring and Follow Up – Monitor progress of Commercial QA projects and provide any follow up to ensure all defects or outstanding handover issues have been addressed
- Educational Background : S1/S2 in engineering degree or property related degree or industrial engineering degree
- Experience/ Knowledge : 10-12 years experience, minimum 3 years experience in ISO activities and 4 years experience in property related industry.
- Understanding ISO 9001 Quality Management
- Managed or have been involved an ISO 9001 company
- Know and understand the basic system such as document control and corrective action
- Know and understand also able to create/update the quality manual
- Know and understand the Statistical Process Control (SPC)
- Able to conduct an internal division quality audits on a regular basis
PT Bank Danamon Indonesia, Tbk. - HR Sourcing, Assessment & Talent Management
Gedung Graha Surya Internusa 2nd floor
HR Rasuna Said Kav. X-0 Jakarta 12950
E-Mail: gina.anida@danamon.co.id
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