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With currently having a large number of employees, XL strives to create a better workplace ever. XL is continuously expanding its service and operation network to all areas of Indonesia to satisfy the customers, and to achieve it, XL invites more Indonesian people with required competence to join the team. XL employees are selected people with the right attitude, willing to grow together with the Company’s vision, have the right knowledge, skills and commitment toward quality services and products.They are not just worker, but valuable team players, and they are the right people to develop the company at the same time, enhance their own career and skills. XL is an equal employer who assesses people based on their capabilities. A growing telecommunication company is looking for professional and qualified candidates for:
Analyst - Creative Media Communication
General info:
- Gender: preferable Male
- Personal Criteria: Fun/ Passionate/ having a Strategic and analytical point of view
- Experienced in event management and implementation - min 2 Years
- Observe and explore the media events/program/sponsorship that suitable for the brand. He/She has to do some observation of the target segment lifestyle and attitude and align them with the most suitable event or program that may yield the highest result .
- Manage technical aspect. He/She has to manage the technical aspect or the execution of the event / program sponsorship. This include managing A& P budget and vendor selection.
- Align external and internal. He/She has to align the event campaign or coordination with internal parties and external parties.
- Collect data , Analyze and Evaluation report. He/She has to collect the data of the media event or program sponsorship assigned, give analyze and preparing the evaluation report.
- Improvement and Recommendation. He/She has to give some notes in the aspect of event or program sponsorship that need to be improved and need to give some recommendation.
END-TO-END SERVICE SPECIALIST
Job Role:
To design the strategy and standards of people, process, policies, tools across all XL's service touch points (e.g. Customer Service, XL Center) in order to enhance customer experience.
To implement the strategy and standards in collaboration with relevant functions, including the process owners.
Requirements:
- Bachelor's degree from accredited university with strong academic performance
- Minimum of 5 years working experience, with at least 3 years experience in customer-centric back-end role (strategy/business process redesign) in Telco/Banking/Hospitality industry
- Strong capability to gather and analyze information
- Exposure in integrating customer and business insight to drive creation and implementation of strategy
- Excellent persuasive and influence skills
- Excellent communication skill
Send CV to recruitment_internal@xl.co.id
for END-TO-END SERVICE SPECIALIST
Send CV to recruitment@xl.co.id
on Friday 25 June 2010 at the latest. Put job title and job code as the subject of email
Only short listed candidates will be notified
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