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FONTERRA BRANDS INDONESIA owns and markets high quality dairy products that provide health and natural dairy nutrition for life. Our strong brand portfolio (Anlene, Anmum, Anchor Boneeto, Anchor Cream, Mainland) and our constant drive for innovative and original products have given us added strength to provide global reach with a local touch. We are searching for:Customer Relationship Management (CRM) Manager
(location Jakarta).
(location Jakarta).
Acquire, retain and build strong relationships with the consumer as well as delivering the best services for them. Post Code: CRM
Responsibilities:
- Setting up CRM Strategy and concept.
- Planning all Loyalty / CRM preparation for Indonesia and continually assess CRM agency on pilot as well as on roll out
- Coordinate pilot with various agency and across cities, early monitoring and feedback to ensure proper execution
- Design the necessary reward program, pilot evaluation and data analysis, evaluate and extend pilot learning for loyalty roll-out
- Oversee migration of CRM program and integrate to corporate CRM
- Develop training manual and manage the CRM training.
- Managing customer complaint
- Bachelor degree from reputable university
- Experience minimum 4 years in customer relationship management (CRM) for both CRM program, application and processes
- Effective communication and presentation skills as well as team player
- Excellent capability in doing analysis of customer information / data
- Preferred industry background: FMCG, dairy or food product in leading brand
Medical Representative
(location Pekanbaru).
(location Pekanbaru).
Responsible for building the business and achieve sales, data collection and strike targets within the assigned territory, by establishing & maintaining good relationship with key accounts (hospitals, medical care, pharmacy and other institutions). Post Code: MRP
Responsibilities:
- Establish a business relationship with key personnel in the relevant accounts
- Identify and select high potential customers within the assigned territory
- Plan, negotiate and review business activities within the relevant account on a regular basis
- Prepare account budget & planning, and update forecasts on a monthly basis
- Conduct effective 4S (Sales Call Process) and negotiation skills
- Presents products or business proposal in professional manner to gain and meet customer's trust and demand
- Diploma degree in any discipline
- Experience minimum 1-2 years as medical representative
- Must have excellent relation with local and international hospitals, medical care, maternity hospital, pregnancy group, medical doctors, pharmacy and other entity related for demand creation
- Background from dairy or pharmaceutical
Finance & Accounting Supervisor
(Location Jakarta)
(Location Jakarta)
Ensure all financial transactions are correct, comply with regulation and internal procedure. Post Code: FAS
Responsibilities:
- Assist Finance & Accounting Manager in all day to day Finance, Accounting related issue
- To ensure company acknowledged and fulfil tax obligations and related matter
- To ensure completeness and accuracy of all transactions in the financial statement
- Liase with external and internal auditor and consultant
- Bachelor degree in Accounting with min. 3 years experience
- Familiar in using accounting system (JD Edwards System is preferable)
- Accurate and able to work under pressure
- Has analytical thinking and comply with procedures execution in accounting system, experience in KAP would be an advantage
- Industry background Dairy or FMCG
Medical Sales Supervisor
(Location Jakarta)
(Location Jakarta)
Responsible for building the business and achieve sales, data collection and strike targets within the assigned territory, by establishing & maintaining good relationship with key accounts (hospitals, medical care, pharmacy and other institutions). Post Code: MSSJ
Responsibilities:
- Coordinate Medical Representative team
- Establish a business relationship with key personnel in the relevant accounts
- Identify and select high potential customers within the assigned territory
- Plan, negotiate and review business activities within the relevant account on a regular basis
- Prepare account budget & planning, and update forecasts on a monthly basis
- Conduct effective 4S (Sales Call Process) and negotiation skills
- Presents products or business proposal in professional manner to gain and meet customer's trust and demand
- Bachelor degree in any discipline
- Experience minimum 1-2 years as Medical Sales Supervisor or minimum 3 - 4 years as Medical Representative
- Must have excellent relation with local and international hospitals, medical care, maternity hospital, pregnancy group, medical doctors, pharmacy and other entity related for demand creation
- Background from dairy or pharmaceutical
Brand Manager Anlene
(Location Jakarta)
(Location Jakarta)
Developed Anlene Brand in Marketing aspects to continuously deliver positive growth in market share and sales value). Post Code: BMA
Responsibilities:
- Recommend the annual budget and strategic plan objectives for volume and share of the assigned brands using the available market data, consumer research, competitive reports to optimize use of resources
- Assist in effective Implementation of agreed marketing plans (advertising, promotional and direct marketing activities) within budget and on-time, co-ordinating resources to achieve agreed objectives
- Assist in the development and production of advertising and promotional sales support materials, communicating with and co-ordinating the activities of suppliers and partners as directed
- Undertake in monitoring and reporting progress against plans (appropriate cost benefit activities; regular market and competitors’ analysis by regularly prepare business reviews by tracking performance vs. goals and applying learning and consumer insight, competition, trade, product and other important information
- Assist in the production of months rolling forecast to supply chain as required in SOP process
- Maintain effective communication within marketing team with the sales team
- To set activities for designated product to achieve the brand objectives
- Bachelor Degree / Master Degree from reputable university
- Minimum 4 - 5 years experience in Marketing, already solely handle 1 Brand is preferable
- Sound expertise in Budget controlling, communication
- Strong analytical skill, result oriented, and able to work independently
- Industry background dairy, food product or FMCG
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