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At Cathay Pacific, we share one common aspiration: to be the world’s best airline. With a global team of over 18,000 people, we offer a diverse range of career choices and opportunities – in the air, on the ground; in customer service, in the office; managerial or professional roles. Our team of great people each plays a key role to deliver the quality service that we are famous for. Take a moment to visit this site and find out what opportunities are in store for you.Assistant Manager Marketing & Passenger Sales – DPS
(Bali)
Responsibilities:
Sales & Marketing:
- Responsible for passenger sales including agency and corporate sales.
- Be accountable for port revenue target for DPS, as well as corporate/SBS sales targets.
- Develop and implement sales strategy through travel agents, direct relationship with customers, loyalty database and corporate partners.
- Ensure pricing is optimized through rigorous review and communication with head office teams.
- Ensure market share in key ODs are optimized through data analysis, implementation of SMAP strategies and gathering market information according to anti-trust guidelines.
- Produce weekly sales reports and updates for Manager East Indonesia.
- Review corporate agreements and constantly seek for opportunities to develop corporate sales.
- Represent CX at industry functions, agents travel fairs, product knowledge updates, fare briefings to agents etc.
- Seek opportunity to reduce sales distribution cost whenever possible.
- Lead R&T team to achieve direct sales target and always look for initiatives to improve the service level and sales performance.
- Monitor controllable expenses and unproductive GDS cost.
- Ensure that team always deliver SSFTH to customers and agents.
- Lead the team in handling flight disruptions or other irregularities.
- Prepare monthly roster and job assignment for R&T team.
- Produce weekly/monthly report on Direct Sales performance.
Assist Manager East Indonesia in managing the DPS town office, including people, office environment, checking refund for passenger ticket, back up for withdrawal money from the bank in DPS and E&A related issues.
Requirements:
- Proven Management potential with excellent leadership skills
- Excellent interpersonal skills and customer skills
- 5 years experience preferably in Service Industry including 2 years at Supervisory level
- University degree in any field
- Good command of spoken & written English and Bahasa Indonesia
Please send your latest CV to Personnel Manager on email below at the latest on Thursday 12 May, 2011 at 12:00 HKG Time.
Email: and cc to Email:
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