PT Natrindo Telepon Seluler (Axis) - Executive, Manager, Senior Manager

Life in Axis / jobstreet.co.id

Strengthened by two of the world’s largest mobile groups, STC and MAXIS, AXIS has evolved into Indonesia’s fastest growing mobile operator. This has sustained us in seizing greater business opportunities. Working at AXIS is uniquely different, we take the unconventional route through a culture of openness, teamwork and, most importantly, the fun factor. We take pride in getting the job done. If you have a challenger spirit, we’d like to hear from you!

Executive, Product Service Engineering

Responsibilities:

• Providing support on project implementation, including site preparation, commissioning, configuration, testing and integration
• Providing support on product launching implementation
• Involve on system integration, system planning and dimensioning, and performance monitoring

Requirements:

• Working experience 2-4 years with preferred knowledge on any of these following system such as intelligent network, electronic reload, Post Paid, Mobile Money (eCommerce), roaming services, voice mail, USSD Menu Browsing, Ring Back Tone, SMSC, MMSC, SMSGW, Content Based System, OSS, BSS, etc
• Preferred possess knowledge on any standard protocols (MAP, CAP, ISUP, M3UA, BICC, SIP, RTP, SMPP, Diameter, SOAP, HTTP, etc)
• Possess knowledge or experienced on OS such us UNIX, LINUX, and database such as Oracle, Informix, MySQL, others
• Excellent oral and written communication in English and inter-personal skills capable
• High academic achievements preferred to have min 3.0 scale 4

Executive, Key Account

Responsibilities:

• To ensure and assist achieving Modern Channel Target through maintaining
• relationship with current Modern Account Partners/ Opening New Account in
• modern Account as our additional Touch point Planning & Implementing all Promo plan for modern Account and check daily execution.
• To maintaining internal communication and follow up on daily execution with: MarCom, Trade Marketing, Logistic, Channel support and finance.

Details of Job Responsibilities:

• To assist Key Account Manager for achieving monthly sales target and New Open Outlets at Modern Channel & Modern Telco Chain.
• Maintain business relationship with existing outlets in daily basis.
• Help regional to Open new outlet for small scope such as regional mini market / Independent modern Account.
• Weekly store to store visit to monitor and maintain AXIS product availability and Brand presence.
• Monitoring daily target sales volume and daily call to logistic and marketing reps at client's side
• To assist program socialization and responsible for all promo implementation.
• To assist business Performance Review preparation on Monthly, Quarterly basis with Modem account and maintain relationship with regional office representative.
• Coordination with trade Marketing for Dealing with Event Organizers to conduct marketing activities e.g. in store events, sponsorship event, etc
• Coordinating the implementation of marketing program (listing launching products, sales campaign program) with related department.
• Contribute to achieved Modern channel sales and new open touch point target.
• Prepared weekly report for all account at modern channel.

Requirements:

• Result oriented
• Strong in Excel and Power point presentation skill
• Strong in analytical, Positive attitude, Willing to work over time.
• Good in coordination with other dept and Knowing better all about internal system related to sales / account.
• Minimum Bachelor degree from any dicsipline
• 2-3 years experiences in similar field

Executive, Enterprise Support System (Messaging & Portals)

Responsibilities:

• Managing day-to-day operations of Messaging Suite (Microsoft Exhange etc), BlackBerry Enterprise Server (BES), Telephony, and Content Management
• Monitoring integration points between Messaging Suite (Microsoft Exhange etc), BlackBerry Enterprise Server (BES), Telephony, & Content Management and other correlated systems as well as escalating the integration issues to the proper Managed Service and Planning teams
• Managing communication of Messaging Suite (Microsoft Exhange etc), BlackBerry Enterprise Server (BES), Telephony, & Content Management related issues and resolutions with business users

Requirements:

• Competencies : Microsoft Exchange and Messaging Suite, Web programming, Content management system
• System Integration
• PABX & Telephony
• Communication and negotiation skills
• Undergraduate (S1) or Diploma (D3) degree in Informatics
• Having 5-8 years of experience in Messaging Suite (Microsoft Exhange etc), PABX, Telephony, Content Management, and Portal operations
• Preferably having intensive hands-on experience in Telecommunication industry

Executive, Packet Switch Core

Responsibilities:

• To coordinate with Contractors to ensure Packet Switch Core network consisting of SGSN , GGSN, M2000, AAA, Charging Gateway, Routers, Firewalls, DNS Servers, Cache Engines, Lan switches, Interconnection to WAP Gateway, streaming servers, NOC IAN Switches, all related internet connections, all luPS and Gb connections are ready for use as per the plan.
• To define implementation guidelines for Packet Switch Core network. Define MOP (Methods of Procedures) and acceptance procedures for accepting the Packet Switch Core network element into service and traffic migration activities.
• To supervise implementation of SGSN, GGSN, M2000, AAA, Charging Gateway, Routers, Firewalls, DNS Servers, Cache Engines, Lan switches, Interconnection to WAP Gateway, streaming servers, NOC LAN Switches, ail related internet connections, all luPS and Gb connections implementation based on plan issued by planning teams.
• Coordinate and perform SAT, SIT, UAT, MVI for Packet Switch Core network and updation of implementation data on Astra database.

Requirements:

• Working knowledge of SGSN, GGSN, M2000, AAA, Charging Gateway, Routers, Firewalls, DNS Servers, Cache Engines, Lan switches, Interconnection to WAP Gateway, streaming servers, NOC LAN Switches implementation based on plan issued by planning teams.
• Expansion and migration involving PS Core Network Elements.
• Must have excellent communication and language skills allowing clear expression of issues to all levels within and outside the NTS organisation.
• Must have interpersonal skills allowing work in an integrated environment and the ability to find innovative solutions to technical problems.
• Education background Bachelor of Engineering in Electronic / Communication / Telecommunications
• Certification for IP Networks (CCNA/CCNP) is mandatory.
• Minimum 3-5 years of experience working with PE Routers, Core LAN Switches, MPLS Network connection, MPLS VPN and IP Core Transmission network elements implementation

Executive, IP Core

Responsibilities:

• To coordinate with Contractors to ensure IP Transport network is implemented as per the planning documents and specifications to meet rollout targets.
• To define implementation guidelines for IP transport implementation. Define MOP {Methods of Procedures) and acceptance procedures for accepting the network element into service.
• To supervise implementation of PE Routers, Core LAN Switches, MPLS Network connection, MPLS VPN and IP Core Transmission network elements implementation based on plan issued by planning teams.
• To provide up to date reports on IP Transport transmission planning, deployment and acceptance status to NRO, Planning and Operations, by evaluating and assessing Contractors project status, schedules and logistics framework through structured and regular weekly meetings.
• Coordinate and perform SAT, SIT, UAT, MVI for IP transport network.
• To contribute to continual development of the ASTRA database by submitting change request to the database structure to ensure that interfaces reflect an efficient data entry and reporting methodology. To collect, analyse and enter IP Transport related data into the ASTRA database.

Requirements:

• Working knowledge of PE Routers, Core LAN Switches, MPLS Network connection, MPLS VPN and IP Core Transmission network elements implementation based on plan issued by planning teams.
• Must have excellent technical MW transmission knowledge, including MW, Fiber, Core and Management systems
• Must have a clear understanding of IP Transport technology, design, equipment specifications, NMS, including system design for GSM network.
• Must have excellent communication and language skills allowing clear expression of issues to all levels within and outside the NTS organisation.
• Must have interpersonal skills allowing work in an integrated environment and the ability to find innovative solutions to technical problems.
• Education background Bachelor of Engineering in Electronic/Communication/Telecommunications
• Certification for IP Networks (CCNA/CCNP) is mandatory.
• Minimum 3-5 years of experience working with PE Routers, Core LAN Switches, MPLS Network connection, MPLS VPN and IP Core Transmission network elements implementation

Executive, Enterprise Support System (CRM)

Responsibilities:

• Managing day-to-day operations of Siebel Customer Relationship Management
• Managing day-to-day operations of Channel Management System which is a system under Siebel Partner Relationship Management platform
• Managing day-to-day operations of Loyalty Management Suite
• Monitoring integration points between Siebel, Loyalty Management Suite, and other correlated systems as well as escalating the integration issues to the proper Managed Service and Planning teams
• Managing communication of customer-related issues & resolutions with business users

Requirements:

• Siebel CRM (Customer Relationship Management)
• Siebel PRM (Partner Relationship Management)
• Siebel Order Management
• Customer retention and loyalty management
• System Integration
• Business Processes in Telecommunication industries
• Communication and negotiation skills
• Undergraduate (S1) or Diploma (D3) degree in Telecommunication, Electrical Engineering, or Informatics
• Having 6 years of experience in Siebel and CRM concept
• Preferably having intensive hands-on experience in Telecommunication industry

Executive, Market Research (Qualitative)

Responsibilities:

• Analyse research inquiries from related department/sub-department
• Discuss intensively the research inquiries with the end user
• Advise the best approach to meet the pre-defined research objective
• Plan and execute qualitative research inquiries
• Writing research brief to be submitted to agencies
• Organize and develop system that is able to cater internal research inquiries under limited budget, i.e. respondents recruitment, venue arrangement

Requirements:

• Competencies: Deep understanding on Qualitative Research Methodology, Independently able and confident to conduct dip-stick research for quick result inquiries, Good networking with research agencies, Good analytical thinking, Able to work under deadline, Keen and enthusiastic in understanding marketing phenomena, Deep understanding of Indonesian consumers, Able to transfer research findings into concise and straightforward report/summary, Able to handle vendor paperwork, Cultural awareness
• Education: Minimum S1 of Psychology, Sociology, Communication Studies, Anthropology
• Experience: 2 years researcher of qualitative from agencies or in-house research department, experience in handling telecommunication clients is preferable.

Executive, OLO Account

Responsibilities:

• Coordinating and administering the execution of Collocation sites acquisition of Other Licensed Operator (OLO) sites, starting from site survey permit up to ready for construction (RFC) stage.
• Arranging and obtaining approval from OLO to comply with minimum technical requirements sets by Network Roll-out in accordance with both RF requirement and TX requirement, and follow-up any blocking issues which affecting the delivery of site and affecting the operations & maintenance of the acquired OLO sites in the assigned area.

Requirements:

• Skilled in computer applications and fluent in English both orai and written.
• Well understanding in telecommunications services and its business processes.
• Understand the concept and implementation of Project Management especially in Telecom projects.
• Minimum Diploma Degree (D3) in Engineering or related study, preferably from a reputable university.
• At least 3 years of executive level work experience in related field.
• Basic knowledge in telecommunication services and/or information technology is an advantage

Executive, Site Wholesale

Responsibilities:

• Managing and supervising the execution of sales and implementation of NTS' site shared by Other Licensed Operator (OLO) and by other sharing tenant, starting from site offering up to site is ready for construction (RFC) or site is ready for installation (RFI).
• Coordinating and liaise with internal related departments to obtain their cooperation and support during the processes of technical survey, as-planned approval, CME engineering, Landlord consent. Community permit, and 1MB revision.

Requirements:

• Knowledge in functions and inter-working relations of mobile telecommunication networks elements, especially in GSM and UMTS Radio Access Network
• Knowledge of requirements and processes of SACME activity for telecommunication network roll-out
• Knowledge of site infrastructures required for implementation of mobile network
• Minimum Diploma Degree (D3) in Engineering or related study, preferably from a reputable university.
• At least 3 years of supervisory level work experience in related field.
• Sufficient knowledge in telecommunication services and information technology are required.

Executive, Regional Planning Support

Responsibilities:

• Support commercial network planning manager to continuously plan and monitor the company's commercial network coverage, also to make adjustments to the plan where necesssary
• Update all information regarding corporate also competitor coverage
• Support coverage planning activities
• Manage the monitoring of network coverage implementation
• Conduct in-depth analysis with direct effect on company to support marketing plans of new coverage and expansion area based on management guidance, also to monitoring implementation of network coverage based on network project report

Requirements:

• Minimum bachelor degree in Electrical Enginering/Statistics/Mathematics/Geography/Economics
• Miminum 2 years experience preferably in Telecommunication Industry
• Advanced knowledge and skills in geo spatial tools (ArcView, MapInfo, Google Earth)
• Holistic and specific understanding of Indonesian potential market area
• Understanding several coverage strategy development by competitors in telecommunication industry in Indonesia
• Understanding socio economic data (SUSENAS, PODES) and able to proces them into necessary information

Executive, Real Estate

Responsibilities:

• Responsible to provide real estate facility to deliver IBC sites and key sites available for network roll-out project, and for network operations
• Coordinating and monitoring Regional Office SA Managers/Coordinators during the processes of site searching, SSR approval, negotiation & PKS (Rental Agreement) signing with landlord, community permit, IMB permit, and any other required permit/licenses to acquire the site
• Coordinating and monitoring monitoring Regional Office SA Managers/coordinators during the processes of negotiation and PKS extentions signing with landlord, IMB/HE extension, and any other required extension of permit / licenses
• Supporting network Roll-out, Network Operations, and other departments for any escalated site acces problem with lanlord, community, and other local Authority. Responding and followingup escalated problem and enquiries raised by lanlord, community, and other local Authority to the respective NTS department and (or) contractor
• Proposing and selection of NTS direct local contractors for SA works of each region, in cooperation with regional offices and procurement departments. Coordinating the implementtaion of prevailling PKS with landlords and building owners, in cooperation with contract management/legal department
• Preparing and monitoring the execution of site lease payment request from landlords/building owners of new acquired as well as extended sites in cooperation with Project Control, Budget Control, Finance departments

Requirements:

• Knowledge of requiretments and processes of SA activity of site infrastructure for network roll-out
• Knowledge of site infrastructures required for implementation of mobile network service
• Knowledge in commercial/contractual of site rental agreement
• Minimum D3 in Engineering or related study
• At least 3 years experience in related field
• Basic knowledge in telecommunication services and information technology is an advantage

Executive, Key Account

Main Responsibility :

• To ensure and assist achieving Modern Channel Target through maintaining relationship with current Modern Account Partners/ Opening New Account in modern Account as our additional Touch point Planning & Implementing all Promo plan for modern Account and check daily execution.
• To maintaining internal communication and follow up on daily execution with: MarCom, Trade Marketing, Logistic, Channel support and finance.

Details of Job Responsibilities:

• To assist Key Account Manager for achieving monthly sales target and New Open Outlets at Modern Channel & Modern Telco Chain.
• Maintain business relationship with existing outlets in daily basis.
• Help regional to Open new outlet for small scope such as regional mini market / Independent modern Account.
• Weekly store to store visit to monitor and maintain AXIS product availability and Brand presence.
• Monitoring daily target sales volume and daily call to logistic and marketing reps at client's side
• To assist program socialization and responsible for all promo implementation.
• To assist business Performance Review preparation on Monthly, Quarterly basis with Modem account and maintain relationship with regional office representative.
• Coordination with trade Marketing for Dealing with Event Organizers to conduct marketing activities e.g. in store events, sponsorship event, etc
• Coordinating the implementation of marketing program (listing launching products, sales campaign program) with related department.
• Contribute to achieved Modern channel sales and new open touch point target.
• Prepared weekly report for all account at modern channel.

Requirements:

• Minimum Bachelor Degree from any discipline
• Having 2-3 years experience in similiar field
• Result oriented
• Strong in Excel and Power point presentation skill
• Strong in analytical, Positive attitude, Willing to work over time.
• Good in coordination with other dept and Knowing better all about internal system related to sales / account.

Executive, Revenue Assurance

Responsibilities:
For Executive, Revenue Assurance 1 (prepaid) :

• Analyst daily traffic prepaid,
• Reconcile tariff prepaid,
• Prepaid revenue monitoring
• Problem solving Prepaid issue.
• Monthly report revenue prepaid.
• Monitoring prepaid fraud issue

For Executive Revenue Assurance 2 (postpaid):

• Analyst daily traffic postpaid,
• Reconcile tariff and accuracy.
• Problem solving issue postpaid.
• Monitor Collection trend
• HUR monitoring customer for fraud prevention
• Monthly report revenue postpaid.

Requirements:

• Bachelor degree (S1)
• Minimum 1 year experience in Telco postpaid/prepaid and HUR report monitoring, roming TAP IN and OUT monitoring staff, auditor.
• Has knowledge and experiences in Toad SQL basic application for both positions will be an advantage.

Manager, System Development and Delivery

Responsibilities:

• To be the prime driver in managing Sales Support System road map and implementation
• To be the key person from Sales and Distribution for KPI and incentive development
• Becoming the key person to deliver the adoption strategy of new business initiative within Sales and Distribution into the Sales Support System
• Measuring adoption rate of sales support system by national sales force and channel team
• Championing the development and entire execution of AXIS Sales and Distribution KPl / incentive / commission

Requirements:

• Strong in business process
• Experience in managing cross function projects
• Strong knowledge in Business Support System, Reporting
• Excellent writing skills and proven experience in analysis product development
• Strong knowledge on Channel Management System and Sales Support Systems or related.
• Capable to run commercial project management.
• Strong knowledge in system analysis, report production and people skill.
• Good English is a must
• Business sound
• Bachelor degree from Information System
• Minimum 3 years working experience in an operator or vendor (2 years experience as a system analyst)

Manager, End to End Voice Quality of Service

Responsibilities:

• Voice services performance: congestion, voice quality, voice reteinability, voice accessibility
• SMS and MMS: delivery performance
• Develop process for continuous performance improvement of the services
• Define optimum service and node configuration for best performance
• Improve network services; Implement new end to end process view for voice and messaging services; Implement holist view of services improvement

Requirements:

• Flexible, dynamic, process oriented, good multi cultural knowledge, good interpersonal skills, customer oriented
• Broad view of the CS network elements, the way that they are integrated and the services supported by them: Process oriented, Costumer oriented
• Proficiency in English
• Minimum Bachelor in engineering (telecommunications or electronics)
• Minimum 5 years ( 3 years working in RF Planning or Optimization or Core Planning in GSM and UMTS networks)

Manager, End to End Data Quality of Service

Responsibilities:

• Voice services performance (IP RAN): congestion, voice quality, voice reteinability, voice accessibility
• Data services performance: throughput, latency, accessibility, retainability
• SMS and MMS: delivery performance
• Develop process for continuous performance improvement of the services
• Define optimum service and node configuration for best performance
• Improve network services; Implement new end to end process view for voice and messaging services; Implement holist view of services improvement

Requirements:

• Flexible, dynamic, process oriented, good multi cultural knowledge, good interpersonal skills, customer oriented
• Broad view of the CS network elements, the way that they are integrated and the services supported by them: process oriented, customer oriented
• Proficiency in English
• Minimum Bachelor in Engineering (Telecommunications or Electronics)
• Minimum 5 years (3 years working in data networks, IP RAN, Cisco Certified)

Senior Manager, Radio Network Planning

Responsibilities:

• Voice services performance: congestion, voice quality, voice retainability, voice accessibility, coverage, RAN
• Data services performance in the RAN: throughput, latency, accessibility, retainability, coverage, RAN and BSC/RNC Capacity
• SMS and MMS at RAN: delivery performance, RAN and BSC/RNC capacity
• Define RAN and BSC/RNC standard parametrization
• Develop process for coverage and capacity management
• Improve network coverage and capacity management: Implement new end to end process view, Plan and design the network for IP services evolution and MBB

Requirements:

• Flexible, dynamic, process oriented, good multi cultural knowledge, good interpersonal skills, customer oriented
• Deep understanding of GSM/UMTS/HSPA planning and design, familiar with RNP equipment from multiple vendors
• Proficiency in English
• Minimum Bachelor in engineering (telecommunications or electronics)
• Minimum experience 7 years

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