Singapore Airlines has come a long way since our founding in 1972, evolving from a regional airline to one of the most respected travel brands around the world. We fly one of the youngest aircraft fleets in the world to destinations spanning a network spread over five continents, with our Singapore Girl as our internationally-recognisable icon providing the high standards of care and service that customers have come to expect of us.Singapore Airlines has evolved into one of the most respected travel brands around the world. We have one of the world's youngest fleet in the air, a network spanning five continents, and the Singapore Girl as our symbol of quality customer care and service. Customers, investors, partners, and staff — everyone expects excellence of us. And so, in our lounges, our conferences, working relationships, and in the smallest details of flight, we rise to each occasion and deliver the Singapore Airlines experience.
Cargo Reservation Officer (Code: SIAC - CRO)
Based in Jakarta, Soekarno-Hatta International Airport.
Requirements:
- Indonesian citizen Max. 28 years old
- Have minimum a Diploma (D3) Degree from a reputable university, fresh graduates are welcome to apply.
- Good command of written and spoken English and Bahasa Indonesia
- Independent and self-starter, with the drive to work under pressure in a fast paced environment
- Meticulous, good organizational and problem solving skills
- Must be customer oriented and excellent customer relationship skills
- Strong communication skills
- Pleasant personality, with comfortable in dealing with people
- Some experience in cargo operations, sales, reservation and general aviation knowledge are preferred
- IT literacy
The job of the position is mainly customer servicing and handling customer inquiries and to be based in Jakarta, Soekarno-Hatta International Airport. Prospective candidates should be meet the minimum requirement as mentioned below:
- Indonesian citizens, Max.25 years old
- Should have at least minimum Diploma (D3) holder, fresh graduates are encouraged to apply
- Good command of written and spoken English and Bahasa Indonesia, other foreign languages will be an advantage
- Must be customer oriented and able to work with other colleague and service partner staff effectively
- Having the knowledge and ability in customer handling technique, traffic and cargo operations, procedures, general aviation and reservation will be an advantage
- Must be able to do simple investigation with minimum supervision and have initiative when the situation requires.
- Must be able to work independently and handle administrative task including writing reports and handling routine correspondence with service partner, Custom Immigration Quarantine (CIQ) as well as passengers.
- Must be willing to work in irregular hours if needed including weekend and public holiday.
- Any other duties as directed from time to time by Station Manager Jakarta.